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CultureGrams® Product Launches New Forum for User Ideas
ANN ARBOR, MI, November 13, 2019 – Librarians and users of the CultureGrams resource, a leading reference for concise and reliable cultural information on the countries of the world, have a new way to influence its development. ProQuest has announced the launch of a CultureGrams Idea Exchange, an online community enabling customers to shape the products and solutions they invest in and use every day.
Current CultureGrams customers are invited to propose ideas, or vote or comment on their favorite ideas, allowing groups of colleagues to shape suggestions together. ProQuest will monitor and respond to customer submissions, and those with the most votes will move to the top of the queue for the CultureGrams product development team to review and – when possible – move toward implementation. Each time an idea is implemented or even included on the development roadmap, ProQuest will share the news with Idea Exchange users.
Ex Libris, a ProQuest company, has been using its own Idea Exchange forum for several years and has successfully implemented customer suggestions originally shared via the community. CultureGrams is the latest of a series of ProQuest products and services – including the OASIS® ordering system, the LibCentral platform, the ProQuest One™ Literature product and the ETD Administrator publishing tool – to launch an Idea Exchange forum.
“The most successful products are those developed in close consultation and collaboration with customers,” said Larry Wilkner, Lead Product Manager for CultureGrams. “The Idea Exchange offers an easy-to-use communications tool that helps ProQuest discuss the future of CultureGrams with users from around the world. I am excited to launch another channel for this dialogue.”
See the other Idea Exchange forums for ProQuest products.
About ProQuest (https://www.proquest.com)
ProQuest supports the important work in the world’s research and learning communities. The company curates six centuries of content – the world’s largest collection of journals, ebooks, primary sources, dissertations, news, and video – and builds powerful workflow solutions to help libraries acquire and grow collections that inspire extraordinary outcomes. ProQuest products and services are used in academic, K-12, public, corporate and government libraries in 150 countries.
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